If you choose the standard postage option, we need 7 ~ 9 work days to update the trackable number. Because all the orders are supposed to be moved by one big cargo to the local transportation hub. In Europe, all orders are going to move to Amsterdam and get the custom clearance process. Then the orders are on board depending on the destination. For example, to France, Laposte tracking number will be shown and it takes 2~ 3 work days to the door. To Germany, DHL germany will take it to the destination. It will take 2 days. If you want to get detail information, please send email to our customer support team with your order number. We can help you to check your item current location.
Why does we take too long to update the tracking information? Print
Modified on: Mon, 26 Jun, 2023 at 5:31 AM
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